GP Fault Saving to Word for Windows 2.0 File Format
ID: Q105886
The information in this article applies to:
- Microsoft Word for Windows, versions 6.0, 6.0a, 6.0c
SYMPTOMS
If you save a Word for Windows document in the Word for Windows 2.0
file format, a general protection (GP) fault error may occur in
WINWORD.EXE.
CAUSE
This happens if your document contains an endnote, footnote, or
annotation within any of the following document elements:
- Table of contents
- Table of figures
- EMBED or LINK field
STATUS
Microsoft has confirmed this to be a problem in Microsoft Word for Windows
version 6.0. This problem was corrected in Microsoft Word for Windows 95,
version 7.0.
WORKAROUNDS
- Move the endnote, footnote, or annotation out of the table of
contents, table of figures, or the EMBED or LINK field.
-or-
- Instead of saving the file in Word for Windows 2.0 format, save it
in Rich Text Format (RTF).
KBCategory: kbusage buglist6.0 buglist6.0a buglist6.0c fixlist7.0
KBSubcategory:
Additional query words: 6.0 hang hung crash crashed locks winword
6.0a 6.0c word6 locked frozen freezes crashing quit quits stopped gpf
Version : 6.0 6.0a 6.0c
Platform : WINDOWS
Last Reviewed: February 5, 1998