Header Text Lost When Margin and From Edge Value the Same

ID: Q95110

The information in this article applies to:

Microsoft Word for Windows, versions 2.0, 2.0a, 2.0a-CD, 2.0b, 2.0c, 6.0, 6.0a, 6.0c

SYMPTOMS

When the Margin (in the Page Setup dialog box) and From Edge (in the Header/Footer dialog box) values are the same, under some circumstances Word For Windows will cut off or misplace the header in a document.

WORKAROUND

If you change the value in From Edge in the Header/Footer dialog box to a different value than the Margin setting, everything works as expected.

Steps to Reproduce Problem

 1. Create a new document based on the Normal template.

 2. From the View menu, choose Page Layout.

 3. Type "This is body text" at the insertion point in the body.

 4. From the Format menu, choose Page Setup; set Top and Bottom margins
    to 1 inch and choose the OK button.

 5. From the View menu, choose Header/Footer.

 6. Select the Different First Page check box.

 7. Under From Edge, set Header and Footer to 1 inch.

 8. Under Header/Footer, select Header, and choose the OK button.

 9. Type "This is line one." Press ENTER.

10. Type "This is line two." Press ENTER.

11. Type "This is line three."

12. From the Edit menu, choose Select All to highlight the paragraphs

    in the header.

13. From the Format menu, choose Paragraph, and specify 1 line in the

    Spacing Before box. Choose the OK button.

14. Place the insertion point in the body of the text after "This is

    body text."

15. From the Insert menu, choose Break, select Page Break, and choose

    the OK button.

16. Type "This is page two."

17. From the View menu, choose Header/Footer.

18. Under Header/Footer box, select Footer, and choose the OK button.

19. Type "This is the footer."

20. Press CTRL+HOME to go to the start of document.

Notice the third line has disappeared. It will not print, or it will print in the body text.

KBCategory: kbusage KBSubcategory: kblayout Additional query words: 2.0 2.0a 2.0a-CD 2.0b 2.0c word6 winword winword2 disappear cut off 6.0

Keywords          : kblayout 
Version           : 2.0 2.0a 2.0a-CD 2.0b 2.0c
Platform          : WINDOWS

Last Reviewed: August 14, 1998