ID: Q112324
The information in this article applies to:
In Word for Windows, when you perform a mail merge, the result of an INCLUDEPICTURE, INCLUDETEXT, or IMPORT field is a box with an X inside it instead of the graphic image. If you turn on field codes view in the form letter document, notice that Word has replaced the double backslashes with single backslash characters in the INCLUDEPICTURE, INCLUDETEXT, or IMPORT fields.
For example, the following fields in the main document display as a large box with an X inside it:
{INCLUDEPICTURE {IF {MERGEFIELD <FIELDNAME>} <> ""
"C:\\WINWORD\\CLIPART\\APPLE.WMF" "C:\\WINWORD\\CLIPART\\BIRD.WMF"}}
{IMPORT {IF {MERGEFIELD <FIELDNAME>} <> ""
"C:\\WINWORD\\CLIPART\\APPLE.WMF" "C:\\WINWORD\\CLIPART\\BIRD.WMF"}}
After you perform the mail merge operation, if you display field codes in
the form letter document, the INCLUDEPICTURE, INCLUDETEXT, and IMPORT
fields display as shown in the following examples:
{INCLUDEPICTURE C:\WINWORD6\CLIPART\APPLE.WMF}
{IMPORT C:\WINWORD6\CLIPART\APPLE.WMF}
Microsoft has confirmed this to be a problem in Word for Windows versions 6.0, and 6.0a. This problem was corrected in Word for Windows version 6.0c.
Method 1: Throughout the INCLUDEPICTURE, INCLUDETEXT, or IMPORT fields in
your mail merge main document, type four backslashes instead of
two, as shown in the following example:
{INCLUDEPICTURE {IF {MERGEFIELD <FIELDNAME>} <> ""
"C:\\\\WINWORD\\\\CLIPART\\\\APPLE.WMF"
"C:\\\\WINWORD\\\\CLIPART\\\\BIRD.WMF"}}
When you merge the data into a new document, you must update the
INCLUDEPICTURE, INCLUDETEXT, and IMPORT fields in your document
before you print, even if you select the Update Fields printing
option. If you do not manually update these fields, they print as
a box with an X in it.
This workaround does not work when you merge the data to the
printer, even with the Update Fields printing option selected. If
you want to merge your data directly to the printer, use Method 2
below instead.
Method 2: Do not use the INCLUDEPICTURE, INCLUDETEXT, or IMPORT fields;
instead, insert the graphic image directly in the main document.
If the graphic is one of the possible results of a conditional
statement, insert the graphic between quotation marks in the IF
field. When you use this method, you can merge your data to the
printer. Another advantage to this method is that you do not have
to update the fields in the document before you print. The
following example illustrates this method:
{IF {MERGEFIELD FIRSTNAME} = "NANCY" "<GRAPHIC1>" "<GRAPHIC2>"}
KBCategory:
KBSubcategory: kbmerge
Additional reference words: 6.0 6.0a corrupt corrupted missing winword
word7 word6 7.0 word95 6.0c empty
Keywords : kbprint kbmerge
Version : 6.0 6.0a 6.0c 7.0
Platform : WINDOWS
Last Reviewed: February 6, 1998