InternetWorks Error 80080005 Opening a URL

ID: Q128049

The information in this article applies to:

Microsoft Internet Assistant for Word, version 1.0
Microsoft Word for Windows, versions 6.0a, 6.0c

SYMPTOMS

You receive one of the following error messages:

   InternetWorks Error 80080005
   InternetWorks Error 80040155

when you open a Uniform Resource Locator (URL).

CAUSE

Internet Assistant is not registered correctly.

RESOLUTION

To correctly register Internet Assistant, do any of the following:

Method 1: From File Manager, double-click the IWIA.EXE file in the

          <Winword>\INTERNET subdirectory. Internet Assistant will start
          and register itself.

Method 2: Uninstall Internet Assistant, and then install it again.

Method 3: If your registration database (REG.DAT) is damaged or corrupt,

          you can rebuild it, and then use Method 1 or 2 to correctly
          register Internet Assistant. For additional information on how to
          rebuild your registration database, please see the following
          article in the Microsoft Knowledge Base:

             ARTICLE-ID:Q122964
             TITLE     :How to Rebuild the Reg.Date File and Re-Register
                         Applications

NOTE: Internet Assistant will not correctly register if you double-click the IWIA.REG file.

KBCategory: kbusage kberrmsg KBSubcategory: Additional query words: 1.0 iaword 6.0a 6.0c winword Internet ia html word6 assistant error message 80080005 registration

Keywords          : kbwdinternet 
Version           : 6.0a 6.0c
Platform          : WINDOWS

Last Reviewed: February 6, 1998