ID: Q115789
The Merge button in the Mail Merge Helper dialog box is unavailable (dimmed) when the MERGEFIELD fields are contained in text boxes, headers or footers in the main document.
Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
Method 1: Although the Merge button is unavailable when all MERGEFIELDs are
contained in text boxes, you can process the merge by choosing
the Merge To New Document or Merge To Printer button on the
toolbar.
Method 2: Placing at least one field outside of the text box will make the
Merge button in the Mail Merge Helper available. This field can
be formatted as hidden if you do not want the result to display
and print.
KBCategory:
KBSubcategory: kbmerge
Additional reference words: 6.0 6.0a grey gray dim print merge word6
6.0c 7.0 word95 word7 winword
Keywords : kbprint kbmerge
Version : 6.0 6.0a 6.0c 7.0
Platform : WINDOWS
Last Reviewed: February 6, 1998