Problems with Printing to FILE with Generic/Text Only Driver

ID: Q86496

The information in this article applies to:

Microsoft Word for Windows, versions 1.0, 1.1, 1.1a, 2.0, 2.0a, 2.0a-CD, 2.0b, 2.0c, 6.0, 6.0a

SUMMARY

With Microsoft Windows operating system versions 3.0 and 3.1, printing a Microsoft Word for Windows document to a file with the Generic/Text Only printer driver can cause text to be triplicated and sometimes truncated. The text triplication problem can be consistently reproduced. This problem occurs when text within the document has bold formatting. Truncation of text cannot be consistently reproduced, but it occurs most often when the Normal style is applied to the document.

Note: Any formatting or special characters may be lost or print incorrectly when you use the Generic/Text Only printer driver because the driver does not support these features.

MORE INFORMATION

Steps to Reproduce Problem (Triplication)

1. From the File menu choose New. Press CTRL+B and type some text.

2. Open the Printers icon in the Control Panel. Under Installed

   Printers, select the Generic/Text Only printer driver, then choose the
   Set As Default Printer button. Choose the Connect button, verify that
   the port setting for this driver is FILE, and choose the OK button.

3. From the File menu, choose Print. Word should prompt you to type a

   file output name.

4. Open the new file that was printed to FILE.

The bold formatted text has been triplicated. If you print the same file to the printer, instead of FILE, bold text will print without triplication.

REFERENCES

"Microsoft Windows User's Guide," version 3.1, page 213

"Microsoft Windows User's Guide," version 3.0, page 161

"Microsoft Word for Windows User's Guide," version 2.0, pages 140-141

KBCategory: KBSubcategory: Additional query words: 1.0 1.10 1.10a 2.0 2.0 1.1 winword2 word6 winword 1.1a 2.0 2.0a cut off 6.0

Version           : 1.x 2.x 6.0 6.0a 6.0c
Platform          : WINDOWS

Last Reviewed: February 6, 1998