SGML: "Could Not Open the File..." During Setup

ID: Q126043

The information in this article applies to:

Microsoft SGML Author for Word, version 1.0
Microsoft Word for Windows, versions 6.0, 6.0a, 6.0c

SYMPTOMS

When you are running a workstation copy of Word from a server that is read- only, and you attempt to install SGML Author, you receive error messages such as the following

   Could not open the file named E:\WINWORD\SGMLCONV\AVEQ.DLL

where E: is the network drive on which Word is installed.

CAUSE

SGML Author Setup is attempting to install converters to the same directory as Word. Since the directory where Word is located is read-only, Setup cannot install the files.

RESOLUTIONS

Method 1

Change the network Word directory to read-write access.

Method 2

Temporarily change the server from read-only to read-write. Install SGML Author on the server, and then install a workstation copy of SGML Author.

The files will already be on the server, so Setup won't try to install them there.

For additional information about obtaining support for Microsoft SGML Author for Word, please see the following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q154264
   TITLE     : SGML Author Support Policy

Additional reference words: 1.0 sgmlword 6.0 6.0a 6.0c winword privilege rights AVSYS.DLL BACKEND.DLL MSDB.DLL RTFSFR.DLL SGMLPARS.DLL word6 sgmlauthor read-only

Keywords          : kbnetwork kbsgml 
Version           : 1.0 6.0 6.0a 6.0c
Platform          : WINDOWS

Last Reviewed: August 6, 1997