Small Amount of Memory Lost for Each Document Created

ID: Q145502

The information in this article applies to:

• Microsoft Word for Windows 95, version 7.0

SYMPTOMS

Each time you create a new document based on an empty template that has a preview picture saved with it, the document consumes 800 bytes of memory. Closing the document does not free the memory.

RESOLUTION

To free the the memory, reboot the system.

To correct this problem, upgrade to Word for Windows 95, version 7.0a.

To obtain Word for Windows 95 version 7.0a, call the Microsoft Order Desk at (800) 360-7561. If you are outside the United States, contact your local subsidiary. To locate your subsidiary, see the Microsoft World Wide Offices Web site at:

   http://www.microsoft.com/worldwide/default.htm

STATUS

Microsoft has confirmed this to be a problem in the products listed at the beginning of this article. This problem was corrected in Word for Windows 95, version 7.0a.

KBCategory: kbusage kbgraphic KBSubcategory:

Additional query words: word95 word7 ram used up discard thumbnail fixlist7.0a buglist7.0 winword

Version           : 7.0
Platform          : WINDOWS

Last Reviewed: January 20, 1999