ID: q122548
The information in this article applies to:
If your LaserWriter 8 Preferences file is deleted or missing when you click Print on the File menu in Word for the Macintosh, one of the error messages listed in the following table will be displayed.
Version Error Message Notes
----------------------------------------------------------------------
Word 6.0 Word cannot print. Please If you switch to the
select a printer from the Chooser without quitting
Chooser. Word and select a
printer, you will still
not be able to print from
Word.
Also, the Page Setup
command on the File menu
is unavailable when your
LaserWriter 8 Preferences
file is missing.
Word 5.1 The Laserwriter 8.0 This error also occurs if
preferences file may be you choose Page Setup
missing or damaged. from the File menu.
Please go to the Chooser and
re-select your printer.
To work around this problem, follow the appropriate procedure for your version of Word.
Quit Word, switch to the Chooser, select a printer, and then restart Word. The Page Setup and Print commands should now be available on the File menu, and the error message should no longer occur.
Switch to the Chooser and reselect the printer. Return to Word, where you should now be able to print without further problems.
Microsoft has confirmed this to be a problem in the above versionts of Word for the Macintosh. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
Additional query words: prefs
Keywords : kbprint macword macword5
Version : 5.10 6.0 6.0.1
Platform : MACINTOSHLast Reviewed: November 12, 1998