WD: Address Position Not Retained on Mail Merge Envelopes

ID: Q122450

The information in this article applies to:

Microsoft Word for Windows, versions 6.0, 6.0a, 6.0c
Microsoft Word for Windows 95, versions 7.0, 7.0a
Microsoft Word for Windows NT, version 6.0
Microsoft Word for the Macintosh, version 6.0, 6.0.1, 6.0.1a
Microsoft Word 98 Macintosh Edition

SYMPTOMS

If you specify an exact position for the return address or delivery address while creating a mail merge envelope, this formatting is not retained in the main document.

WORKAROUND

To work around this problem, use any of the following methods.

Method 1

Edit the main document, which contains the envelope formats, and modify the frame surrounding the addresses. To do this, follow these steps:

1. Click the address text to see the frame.

2. On the Format menu, click Frame.

3. Modify the horizontal and vertical positions of the frame to the

   position you want.

4. Click OK to return to the main document.

Method 2

Edit the main document, remove the frame, and reformat the text. To do this, follow these steps:

1. Click the address text to see the frame.

2. On the Format menu, click Frame.

3. Click Remove Frame.

4. Select the address text and directly apply paragraph formatting to

   indent or position the text correctly.

Method 3

Create the main document in the following manner:

 1. On the Tools menu, click Envelopes And Labels.

 2. Select the Envelopes tab.

 3. Click Options.

 4. Modify the From Left and From Top settings for the delivery and
    return address.

 5. Click OK.

 6. Click Add to Document.

 7. On the Tools menu, click Mail Merge.

 8. In the Mail Merge Helper dialog box, click Create (under Main
    Document).

 9. Select Form Letters.

10. Under Data Source, click Get Data, attach your data file, and

    then click Active Window.

11. Click Edit Main Document.

12. Position your insertion point in the frame and choose the Insert Merge

    Field button on the Mail Merge toolbar to select the appropriate
    mergefields you want to insert.

13. After your main document is set up, merge to a new document or to the

    printer.

NOTE: You can save this document as a template and use it for subsequent merges.

STATUS

Microsoft has confirmed this to be a problem in the versions of Microsoft Word for Windows listed above.

Additional query words: mailmerge print merge envelopes incorrect wrong change document

Keywords          : kbualink97 winword kbmerge macword word6 word7 word95 
Version           : MACINTOSH:6.0,6.0.1,6.0.1a; WINDOWS:6.0,6.0a,6.0c,7.0,7.0a; winnt:6.0
Platform          : MACINTOSH WINDOWS winnt
Issue type        : kbbug

Last Reviewed: January 24, 1999