WD: Bookmark at End of Document Lost After Save

 Last reviewed: July 31, 1997
Article ID: Q168950
The information in this article applies to:
  • Microsoft Word 97 for Windows
  • Microsoft Word for Windows 95, versions 7.0, 7.0a
  • Microsoft Word for Windows, versions 6.0, 6.0a, 6.0c
  • Microsoft Word for Windows NT, version 6.0

SYMPTOMS

When you save a Word document, the bookmark at the end of the document may be lost. This problem occurs when either of the following conditions exist:

  • The document you save contains header or footer text, but the body of the document is blank except for the bookmark.

    -or-

  • You open and save the document in another version of Word, and the document contains text in the header or footer and a bookmark after the body text at the end of the document.

NOTE: This problem does not occur if you have never typed text in the header or footer of the document. If you type text in the header or footer and then delete the text, the problem still occurs.

WORKAROUND

Add the bookmark back to the end of the document after you add text to the body of the document or after you have saved the document in a different version of Word.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 8.0
Keywords : kbformat word6 word7 word8 word95 word97 kbusage
Version : 6.0 6.0a 6.0c 7.0 7.0a 97
Platform : NT WINDOWS
Issue type : kbbug

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Last reviewed: July 31, 1997
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