WD: Bullets in Custom Bullet Style Change to Numbered

• Microsoft Word 97 for Windows
• Microsoft Word 98 Macintosh Edition

SYMPTOMS

When you save a document that contains a custom style with a bullet as Word 6.0/95 (*.doc), the custom style changes to numbered when you reopen the document.

For example:

• When you click the Style drop down list (Word 97 and Word 98 Macintosh Edition Only), the bullet for the custom style has changed to "0" (the number zero).

      -or-
  

• When you click Style on the Format menu, the description for the bullet style indicates Numbered (Word 97 and Word 98 Macintosh Edition) or Auto Numbering (Word 6.0/95).

      -or-
  

• When you reapply the custom style, the bullet changes to a number.

RESOLUTION

To prevent this problem from occurring, do one of the following:

• In Word 97, save the file as a Word document, and then use the Word 97 Import Converter to open the file in Word 6.0 or Word 7.0.

  NOTE: You can install the Word 97 Import Converter from the \ValuPack\Wrd97cnv folder on the Office or Word compact disc.

  For additional information about the Word 97 converter, please see the following article in the Microsoft Knowledge Base:

        ARTICLE-ID: Q162214
        TITLE     : WD: How to Obtain the Word 97 Converter
  
  

• In Word 98 Macintosh Edition, save the file as a Word document and then use the Word 97-98 Import Converter to open the file in Word 6.x for the Macintosh.

  NOTE: You can install the Word 97-98 Import Converter from the \ValuPack\Text Converters folder on the Office/Word CD-ROM.

      -or-
  

• In Word 97 or Word 98 Macintosh Edition, save the file as Rich Text Format (*.rtf).

      -or-
  

• In Word 97 only, save the file as "Word 97 & 6.0/95 - RTF (*.doc)".

  NOTE: This save option is only available if you have installed the Microsoft Office 97 SR-1 Enterprise Update CD. This save option is not available if you have updated Word 97 using the Office 97 SR-1 Patch.

  For additional information, please see the following article in the Microsoft Knowledge Base:

        ARTICLE-ID: Q172475
        TITLE     : OFF97: How to Obtain and Install MS Office 97 SR-1
  
  

WORKAROUND

Modify the bullet style by using one of the following methods.

Method 1: Use the Style Window

1. Select the text that has the bullet style applied.

2. Click the Style drop-down, and click to select the bullet style.

   NOTE: The bullet style will show a 0 (zero) for the bullet.

3. In the Modify Style dialog box, click to select the "Update the style to reflect recent changes?", and then click OK.

   NOTE: If you click to select "Reapply the formatting of the style to the selection?", numbering will be retained and the bullet format will be lost.

Method 2: Use the Style Command on the Format Menu

1. Select the text that has the bullet style applied.

2. On the Format menu, click Style.

3. In the Style dialog box, under Styles, click to select the custom style, and then click Modify.

4. In the Modify Style dialog box, click Format, and then click Numbering.

5. In the bullet gallery on the Bulleted tab, click to select the desired bullet, and then click OK.

6. Click OK to close the Modify Style dialog box.

7. Do one of the following:

       - Click Apply to apply your changes of the style to the selected text.
   

         -or-
   

       - Click Close to save your changes and close the Style dialog box.
   

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.