ID: Q166944
The information in this article applies to:
When you upgrade from a version of Word for Windows earlier than versions 7.x or Word 97, you cannot find document created prior to the upgrade when you click Open on the File menu.
When you upgrade to Word for Windows versions 7.x and Word 97, the default file location for documents is set to:
Windows 95
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- <Drive>:\My documents
Windows NT
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- <Drive>:\NT\PROFILES\<Default UserName>\PERSONAL
Use one of the following methods to work around this issue.
1. On the Tools menu, click Options.
2. Select the File Locations tab.
3. Select Documents in the File Types box and click Modify.
4. Select the folder you want for your document files and click OK.
5. Click Close.
1. Start Windows Explorer.
2. Select the directory where your documents are stored.
3. Select all of your document files.
4. On the Edit menu, click Copy.
5. Navigate to the <Drive>:\NT\PROFILES\<Default UserName>\PERSONAL folder.
6. On the Edit menu, click Paste.
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
When upgrading to the versions of Word for Windows listed at the beginning of this article, Setup does not scan for the default document location from the previous version. For this reason, after the upgrade process is complete, when you choose to open a document, the directory or folder does not default to the location set under a previous version of Word.
Additional query words: OFF97
Keywords : kbsetup
Version : 7.0 7.0a 97
Platform : WINDOWS
Issue type : kbprbLast Reviewed: July 31, 1997