WD: Word Could Not Re-Establish DDE Connection to MS Excel

ID: Q113705

The information in this article applies to:

• Microsoft Word for Windows, versions 6.0, 6.0a, 6.0c
• Microsoft Word for Windows 95, versions 7.0, 7.0a
• Microsoft Excel for Windows, version 5.0
• Microsoft Excel for Windows 95, versions 7.0, 7.0a

SYMPTOMS

If you specify a range when you attach a Microsoft Excel for Windows spreadsheet as a mail merge data source using dynamic data exchange (DDE), the following error messages may occur

   This task is taking longer than expected.
   Do you want to continue waiting?

   Word could not re-establish a DDE connection to Microsoft Excel
   to complete the current task.

CAUSE

Case 1: Selecting Ignore Other Applications

This error occurs if the Ignore Other Applications check box in Microsoft Excel is selected. To locate this option in Microsoft Excel, click Options on the Tools menu, and then click the General tab.

Case 2: Using a Colon to Specify a Range of Cells

Word 7.0:

This error also occurs if you use a colon to specify a range of cells. For example, if you specify a range by typing "A1:G6" or "R1C1:R6C7" in the Microsoft Excel dialog box that appears after you select a spreadsheet, this error occurs. If you use a different separator-- such as a comma, period, or semicolon--the data source opens as expected.

Word 6.0:

This error occurs if you use a colon (:) to specify a range of cells you want to use. For example, if you specify a range by typing "A1:G6" or "R1C1:R6C7" in the Microsoft Excel dialog box that appears after you select a spreadsheet, this error occurs. If you use a different separator--such as a comma, period, or semicolon--Word does not attach the spreadsheet at all.

WORKAROUNDS

Case 1: Selecting Ignore Other Applications

In Microsoft Excel, clear the Ignore Other Applications check box and use a name to define the range of data you want to use as the mail merge data source. In Word, when the Microsoft Excel dialog box appears, select that name in the Named or Cell Range list. This method works whether you open the spreadsheet using DDE or the Microsoft Excel converter.

Case 2: Using a colon to specify a range of cells

On the Tools menu, click Mail Merge, click the Get Data button, and click Open Data Source. Ensure that the Confirm Conversions check box (Word 6.0) or the Select Method check box (Word 7.0) is selected. When Word prompts you to confirm the data source, select Microsoft Excel Worksheet Via Converter (*.xls) from the Open Data Source list. When you use the converter, the error does not occur, even if you specify a range using a colon as the separator.

MORE INFORMATION

Word Help contains incorrect information in the Microsoft Excel Dialog Box Help topic. This Help topic states the following:

   Select a named range of cells or type the row and column references
   you want to use from the worksheet. For example, A1:C5 includes the
   information in cells A1 through C5.

Additional query words: mail DDE delimiter winword cell range separator colon comma semicolon semi-colon officeinterop mail merge mailmerge excel reestablish dde

Keywords          : kbinterop kbprint kbdta word8 kbmerge kbtlc word6 word7 word95 
Version           : WINDOWS:5.0,6.0,6.0a,6.0c,7.0,7.0a
Platform          : WINDOWS

Last Reviewed: February 6, 1999