WD:Setup Error Message: "Not Enough Memory to Continue MacSetup"

 Last reviewed: February 6, 1998
Article ID: Q120225
The information in this article applies to:
  • Microsoft Word for the Macintosh, version 6.0, 6.0.1, 6.0.1a
  • Microsoft Excel for the Macintosh, version 5.0

SYMPTOMS

When you run Setup to install Word for the Macintosh, the following error message may appear: 

   Not enough memory to continue "MacSetup" - try increasing "MacSetup"
   memory and try again.

CAUSE

Microsoft has reproduced this problem with the Alarm Clock and Movie Player running in the background. Note that the error message is misleading, because no file named "MacSetup" exists.

WORKAROUND

Before you run Setup to install Word for the Macintosh, you must restart your Macintosh without extensions, and no other programs should be running. (To start without extensions, hold down the SHIFT key when you start the Macintosh. When you see the message "Welcome to Macintosh Extensions Off," you can release the SHIFT key.)

STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

REFERENCES

"Microsoft Word Quick Results," version 6.0, pages 2-3, 7-11

Additional query words: macword word6
Keywords : kbsetup kberrmsg
Version : MACINTOSH:5.0,6.0,6.0.1,6.0.1a
Platform : MACINTOSH
Issue type : kbbug kbhowto

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Last reviewed: February 6, 1998
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