WD6X: "Not Enough Memory" Error When Opening Help File

• Microsoft Word for the Macintosh, versions 6.0, 6.0.1

SYMPTOMS

In Microsoft Word for the Macintosh, when you try to start Help you may receive one of the following error messages

   Not Enough Memory.

    -or-

   The Word Help System has run out of memory.

CAUSE

This problem may be caused by a damaged or corrupted Embedding Preferences file or Registration Database.

RESOLUTION

To correct this problem, use either of the following methods.

Method 1: Drag the Embedding Preferences File to the Trash

The Embedding Preferences file is located in your System:Preferences folder.

The Embedding Preferences file contains information regarding OLE 1.0 functionality. If you notice that any OLE 1.0 programs (such as Organization Chart) are missing from the Insert Object list, you can register the program by double-clicking the program icon in the Microsoft folder.

Method 2: Remove and Rebuild the Registration Database Files

To remove and rebuild the Registration Database files:

1. Quit any open programs.

2. Copy the Registration Database and the PPC Registration Database files to a floppy disk. (These files are located in your System:Preferences folder.)

3. Delete the Registration Database and the PPC Registration Database file from your hard disk.

4. Open the Microsoft folder, which is located at the same level as the Word 6.0 folder.

5. Double-click each program in the Microsoft folder to register it.

6. Start Word to register it.

For additional information on rebuilding the Registration Database, please see the following article in the Microsoft Knowledge Base.

   ARTICLE-ID: Q122378
   TITLE     : MacWord 6.0: When and How to Rebuild the Registration
               Database