WD6X: Fonts, Commands Not Available on the Font Menu

Last reviewed: November 17, 1997
Article ID: Q153834
The information in this article applies to:
  • Microsoft Word for the Macintosh, versions 6.0, 6.0.1

SYMPTOMS

When you add the Font menu to the menu bar using the 5.1 upgrade template, the following items are no longer available on the Font menu:

   Font Sizes
   Up
   Down
   Other
   Default Font
   (approximately the first 19 fonts)

This problem does not affect the Font or Font Size lists on the Formatting toolbar.

CAUSE

This problem occurs when the following conditions are true:

  • You are using System 7.5.x and Adobe Type Reunion, version 1.2.

        -and-
    
  • You changed the font at least once during the current Word session.

RESOLUTION

To work around this problem, use either of the following methods.

  • Turn off the Adobe Type Reunion extension using the Extension Manager.

        -or- 
    
  • Remove the Font menu and use the Font and Font size list boxes on the Formatting toolbar.

STATUS

We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

Adobe Type Reunion is a product manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

For information about using the font list in the Ribbon, please see the following article:

     ARTICLE-ID: Q121378
     TITLE     : Adobe Type Reunion Not Functional in Word 6.0 Ribbon

For information about how to reach Adobe Systems, query in the Knowledge Base for one of the following articles:

   ARTICLE-ID: Q65416
   TITLE     : Hardware and Software Third-Party Vendor Contact List, A-K

   ARTICLE-ID: Q60781
   TITLE     : Hardware and Software Third-Party Vendor Contact List, L-P

   ARTICLE-ID: Q60782
   TITLE     : Hardware and Software Third-Party Vendor Contact List, Q-Z


Additional query words: ATM ATR conflict dim dimmed grey gray greyed grayed
unavailable not available missing command can't cannot unable ribbon
Keywords : kbfont macword word6 kb3rdparty kb3rdparty
Version : MACINTOSH:6.0,6.0.1
Platform : MACINTOSH
Issue type : kbprb
Solution Type : kbworkaround


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Last reviewed: November 17, 1997
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