DOCUMENT:Q167317 14-NOV-2000 [word97] TITLE :WD97: Cannot Close or Save Htmlview.dot PRODUCT :Word 97 for Windows PROD/VER:WINDOWS:97 OPER/SYS: KEYWORDS:kberrmsg kbother kbtemplate winword word97 kbwdinternet ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Word 97 for Windows ------------------------------------------------------------------------------- SYMPTOMS ======== After you open the Htmlview.dot file, you may be unable to close the document or save your changes. When you click Close, Save, or Save As on the File menu, the following error message is displayed: Run-time error '4633': Unable to run the specified macro. CAUSE ===== The Close, Save, and Save As commands are mapped to macros that call HTML code functions; therefore, you cannot perform these actions with the Htmlview.dot template. WORKAROUND ========== To close the template, use the following steps to quit Word: 1. Save and close any currently open files except the Htmlview.dot template. 2. On the File menu, click Exit. 3. When prompted to save changes to the Htmlview.dot template, click No. MORE INFORMATION ================ The Htmlview.dot file is designed to be used for viewing Web page source HTML code and should not be modified. Any unsupported modifications to the Htmlview.dot may result in unexpected behavior. Additional query words: ====================================================================== Keywords : kberrmsg kbother kbtemplate winword word97 kbwdinternet Technology : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2 Version : WINDOWS:97 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.