WD97: Conversion Wizard Quits if Convert8.dll is Missing

ID: Q157777

The information in this article applies to:

SYMPTOMS

When you click the Browse button to select a folder while running the Conversion Wizard, the Conversion Wizard abruptly closes.

CAUSE

The Convert8.dll file is missing. This file is typically installed in the \Program Files\Microsoft Office\Office folder.

WORKAROUND

To work around this problem, choose one of the following methods:

Method 1. Locate and copy the Convert8.dll file into the \Program 

          Files\Microsoft Office\Office folder.
Method 2. Rerun Word 97 (or Office 97) Setup in maintenance mode and 
          click Reinstall.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Word 97 for Windows.

Additional query words: 97 8.0 word8 word97 

Keywords          : kbconversion
Version           : 97
Platform          : WINDOWS

Last Reviewed: January 20, 1999