WD97: IExplorer Back Button Ignored After Hyperlink from Word

ID: Q170972

The information in this article applies to:

Microsoft Word 97 for Windows
Microsoft Internet Explorer versions 3.01, 3.02 for Windows 95

SYMPTOMS

When you click a hyperlink in Word to open the link in Internet Explorer and then click the Back button to switch back to Word, nothing happens and Internet Explorer remains active.

CAUSE

This is a timing issue: This problem occurs when you start Internet Explorer 3.x from Word, and Internet Explorer finishes starting before Word can establish a connection to it.

RESOLUTION

To correct this problem, upgrade to Internet Explorer version 4.0 or later.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

For additional information, please see the following articles in the Microsoft Knowledge Base:

   ARTICLE-ID: Q157763
   TITLE     : OFF97: Memory Problems When Hyperlinking Between Programs

   ARTICLE-ID: Q166981
   TITLE     : WD97: Back Button Not Available After Viewing HTML Source

Additional query words: 8.0 ie iexplore

Keywords          : kbinterop word97 
Version           : WINDOWS:3.01,3.02,97
Platform          : WINDOWS
Issue type        : kbbug

Last Reviewed: December 18, 1998