DOCUMENT:Q157639 14-NOV-2000 [word97] TITLE :WD97: Incorrect Hyperlink, Error Inserting from Insert Field PRODUCT :Word 97 for Windows PROD/VER:WINDOWS:97 OPER/SYS: KEYWORDS:kbualink97 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Word 97 for Windows ------------------------------------------------------------------------------- SYMPTOMS ======== When you insert a hyperlink using the Field dialog box on the Insert menu, the hyperlink display text is displayed incorrectly. For example, if you insert this field: {Hyperlink "C:\Windows\Desktop\Test1.html"} one or more back slashes are missing in the display text, so the hyperlink field result looks like this: c:\windows\desktoptest1.html If you try to activate the link, you receive the following error message: Cannot open the specified file. WORKAROUND ========== To work around this problem and create a working hyperlink, use one of the following methods: Method 1 -------- In the Field dialog box, type two back slashes in the path so that the Field Codes box contains the following information, and then click OK. Hyperlink "c:\\windows\\desktop\\test1.html" Method 2 -------- Click Hyperlink on the Insert menu, type the file or URL in the "Link to File or URL" box, and then click OK. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. Additional query words: 8.0 word8 word97 ====================================================================== Keywords : kbualink97 Technology : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2 Version : WINDOWS:97 Issue type : kbbug Solution Type : kbnofix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.