DOCUMENT:Q164686 14-NOV-2000 [word97] TITLE :WD97: Instant Access OCR, Word Proofreader Commands Unavailable PRODUCT :Word 97 for Windows PROD/VER:WINDOWS:97 OPER/SYS: KEYWORDS:kb3rdparty kbinterop ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Word 97 for Windows ------------------------------------------------------------------------------- SYMPTOMS ======== If you install Microsoft Word 97 for Windows on a system that had Xerox Textbridge Pro96 and an earlier version of Word installed on it, OCR text scanning and Word proofreading functionality will no longer be available in Word. Note: Instant Access OCR (OCR Textbridge) and Microsoft Word Proofreader menu commands are not available in Word 97. WORKAROUND ========== Use Xerox Textbridge software to scan your files, and then save your files in a Microsoft Word 6.0 or Word 7.0 format. Open these files in Word 97. MORE INFORMATION ================ Xerox has released a Technical Information Bulletin (TIB#245) relating to the compatibility of TextBridge Pro96 with Microsoft Word 97 for Windows. The following is an excerpt from their Web site: TextBridge Pro96 can create files that are FULLY COMPATIBLE with this new version of Microsoft Word 97. You simply must run TextBridge Pro96 by itself (outside of MS Word) and save your files in a MS Word 6.0 or 7.0 format. Two features of TextBridge Pro96, Instant Access OCR and the Microsoft Word Proofreader, are NOT compatible with this new version of Microsoft Word. Ensuring product compatibility and customer satisfaction are important to Xerox. To support our customers we will release a free solution for the Instant Access OCR problem. This will be downloadable from our web site within the next two months. In place of the Proofreader we suggest you use the TextBridge Training tool and/or the MS Word spellchecker to proofread your scanned documents. If you would like to be automatically notified via email requesting notification of the availability of the MS Office 97/Instant Access OCR solution, send an email with the subject "TIB245 Request for Notification" to tib245@xis.xerox.com. This specific email address is for MSOffice97 compatibility notification only. If you need to send an email that needs a response, please visit either the Customer Support or Sales specific sections of www.textbridge.com. You can obtain additional information from the Xerox Web site at the following Internet location: http://www.xerox.com/xis/tbpro96win/tbpro96wintibsgroupd.htm#TIB245 The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information. Additional query words: ====================================================================== Keywords : kb3rdparty kbinterop Technology : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2 Version : WINDOWS:97 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.