DOCUMENT:Q168401  14-NOV-2000  [word97]
TITLE   :WD97: Invalid Page Fault Error When You Click Links Command
PRODUCT :Word 97 for Windows
PROD/VER:WINDOWS:97
OPER/SYS:
KEYWORDS:kberrmsg

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Word 97 for Windows 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you click Select All and then click Links on the Edit menu, the following
error message may appear:

   This program has performed an illegal operation and will be shut down.

   If the problem persists, contact the program vendor.

When you click Details, the following error message is displayed:

   WINWORD caused an invalid page fault in module MSO97.DLL at
   0137:<address>

CAUSE
=====

This problem occurs when the document contains links to both floating (Float
Over Text) and inline objects.

WORKAROUND
==========

To work around this problem, use one of the following methods.

Method 1: Do Not Select All
---------------------------

Do not select linked floating and inline objects simultaneously before viewing
the Links dialog box.

Method 2: Convert the Floating Objects to Inline Objects
--------------------------------------------------------

1. Click the linked floating object to select it.

2. On the Edit menu, point to <object name> Object (for example, Linked
   Document Object), and then click Convert.

   -or-

   Right-click the object, select Format <object> (for example, Format
   Picture), and then click the Position tab.

3. Click to clear the Float Over Text check box.

4. Click OK.

Method 3: Remove the Links
--------------------------

1. Click the linked object to select it.

2. On the Edit menu, click Links.

3. Click Break Link.

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.

This problem has been corrected in Word 2000.

MORE INFORMATION
================

For additional information about Float Over Text objects, please see the
following articles in the Microsoft Knowledge Base:

   Q161692 WD97: Problems With Float Over Text Object

   Q155822 WD97: "Float Over Text" Check Box If Paste Link Selected


Additional query words: word97 8.0

======================================================================
Keywords          : kberrmsg 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : WINDOWS:97
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

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