WD97: Outline Expand/Collapse Keystrokes Fail in Word Viewer

• Microsoft Word Viewer 97

SYMPTOMS

In Microsoft Word Viewer 97, if you are in outline view and you press ALT+UNDERSCORE (_) to collapse the view or ALT+PLUS SIGN (+) to expand the view, nothing happens.

CAUSE

These keystrokes are shown on the Outline View submenu; however, they do not work.

RESOLUTION

Use the commands on the Outline View submenu to expand and collapse an outline view.

To expand the view:

1. Make sure you are in outline view. (On the View menu, click Outline.)

2. On the View menu, point to Outline, and click Expand.

1. Make sure you are in Outline view. (On the View menu, click Outline).

2. On the View menu, point to Outline, and click Collapse.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

REFERENCES

To obtain help with Microsoft Word Viewer 97, please see the following resources:

• Microsoft's World Wide Web Site on the Internet:

       http://www.microsoft.com/word/internet/viewer/default.htm
  

• Refer to the accompanying Readme.doc file for product information and support options.
• Microsoft offers Word Viewer support on the standard Microsoft Word for Windows Technical Support phone line, at (425) 462-9673.

Keywords          : wdvw97 word97 kbusage
Version           : 97
Platform          : WINDOWS
Issue type        : kbbug