DOCUMENT:Q163095 14-NOV-2000 [word97] TITLE :WD97: Pictures Lost Saving a Web Page in Word PRODUCT :Word 97 for Windows PROD/VER:WINDOWS:97 OPER/SYS: KEYWORDS:kbgraphic kbusage kbdta word97 kbwdinternet ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Word 97 for Windows ------------------------------------------------------------------------------- SYMPTOMS ======== When you save a Web page in Word as either HTML or as a Word document, the pictures are missing when you reopen the document. CAUSE ===== Word saves the text information for the linked images; Word does not save the images. WORKAROUND ========== NOTE: If you already opened the web page in the current Word session, exit and restart Word before using these steps. 1. Start Word. 2. On the File menu, click Open. 3. In the File name box, type the Uniform Resource Locator (URL) to the web page, and then click Open. Word converts the Web page when you open it. 4. On the Edit menu, click Links. 5. Select the first link and then click Break Link. 6. Click Yes when you are asked if you want to break the selected links. 7. Repeat steps 5 and 6 for each link. 8. On the File menu, click Save As. 9. In the File Name box, type the document name. In the Save As Type box, select either HTML Document or Word Document, and then click OK. Word will now save the pictures in the document. NOTE: The hyperlinks are invalid since they were created for the original Web page and they are no longer available to you. Edit the Invalid Hyperlinks --------------------------- To edit the invalid hyperlinks, do the following: 1. Right-click the picture or link, point to Hyperlink, and then click Edit Hyperlink. 2. In the Edit Hyperlink dialog box, type a valid path or URL in the "Link to file or URL" box, and then click OK. Or, to remove the link, click Remove Link and then click OK. STATUS ====== Microsoft has confirmed this to be a problem in the products listed at the beginning of this article. MORE INFORMATION ================ For additional information, please see the following article in the Microsoft Knowledge Base: Q157637 Placeholder Replaces Image After Adding Hyperlink Additional query words: ====================================================================== Keywords : kbgraphic kbusage kbdta word97 kbwdinternet Technology : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2 Version : WINDOWS:97 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.