DOCUMENT:Q174318 14-NOV-2000 [word97] TITLE :WD97: Wrong Characters Viewing Multilingual Web Page as UTF-8 PRODUCT :Word 97 for Windows PROD/VER:WINDOWS:97 OPER/SYS: KEYWORDS:winword word97 kbwdinternet ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Word 97 for Windows ------------------------------------------------------------------------------- SYMPTOMS ======== When you set the language encoding of Web page that contains multiple languages to UTF-8, and then view the page in a Web browser, incorrect characters may be shown. WORKAROUND ========== To work around this problem, follow these steps: 1. Open your multilingual Web page in Word. 2. On the File menu, click Properties. 3. In the Document Properties dialog box, under For Saving This Page, click to select the correct language set your page contains, and then click OK. NOTE: This procedure works when your page contains text typed in a different language in addition to English. If your page contains English and two or more additional languages, there may not be a language encoding option available to correctly show all of the text when viewed in a Web browser. STATUS ====== Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. MORE INFORMATION ================ For additional information, please see the following articles in the Microsoft Knowledge Base: Q174317 WD97: Incorrect Characters Displayed in Multilingual Web Page Q174315 WD97: Warning When Saving Multilingual Web Page or HTML Document Additional query words: 8.0 8.00 ====================================================================== Keywords : winword word97 kbwdinternet Technology : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2 Version : WINDOWS:97 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.