ID: Q105826
The information in this article applies to:
When you exit Word for Windows, you may have fewer Windows resources available than before you started Word. (To see the percentage of available Windows resources, switch to Windows Program Manager and choose the About Program Manager command from the Help menu.)
After you lose sufficient resources, memory errors may occur in Word or other Windows-based applications. Some applications, including Word, may not even start.
Windows loses available resources after you do the following several times:
1. Start Word.
2. Maximize the current document.
3. Close the document.
4. Exit Word.
Note: The resource loss occurs sooner if you maximize the Word window as well as the document window.
Microsoft has confirmed this to be a problem in versions 1.x and 2.x of Word for Windows. This problem was corrected in version 6.0 of Word for Windows.
Once you have lost Windows resources, you must exit and restart Windows to restore the resources.
To avoid losing resources, make sure there is at least one document window open when you exit Word.
KBCategory: kbenv KBSubcategory: Additional query words: leak hang hung crash crashed locks locked frozen freezes crashing quit quits stopped 1.0 1.10 1.10a 2.0 2.0a winword2 2.0a-CD 2.0b 2.0c lost
Last Reviewed: July 30, 1997