ID: Q142337
The information in this article applies to:
When you cancel the Schedule+ logon from the Envelopes And Labels dialog box, Word hangs (stops responding).
When you cancel the Schedule+ logon from the Mail Merge Helper dialog box, you get the following error message:
Cannot start Schedule
You do not have Microsoft Exchange installed.
Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
Install Microsoft Exchange.
KBCategory: KBSubcategory: kbmerge Additional reference words: 7.0 word95 word7 mail merge print merge merging cannot can't can not start launch run hang freeze crash winword
Keywords : kbinterop kbmerge
Version : 7.0
Platform : WINDOWS
Last Reviewed: January 21, 1999