Word Articles Available by Fax or E-Mail: Web Content

• Microsoft Word

SUMMARY

This article shows you how to obtain support information from the Microsoft Knowledge Base by e-mail or by fax. If you are currently viewing this article on the World Wide Web, this information may not pertain to you.

MORE INFORMATION

The "Article Listing" section of this article includes a subset of Knowledge Base articles about Web Content. Use the instructions in the "Ordering Articles by E-Mail or by Fax" section of this article to order items from this list.

Note that because Microsoft Technical Support is constantly adding new information to the Knowledge Base, not all articles are listed here. For this reason, you may want to look on the Web to find the information you are looking for. Microsoft Technical Support on the Web is located at the following address on the World Wide Web:

   http://support.microsoft.com/support/default.asp

ORDERING ARTICLES BY E-MAIL OR BY FAX

Ordering an Article by E-Mail

To have an article from the list sent to you in e-mail, send a message to "mshelp@microsoft.com" (without the quotation marks), and use the Article ID in the subject line of the message, as in the following example:

     TO: mshelp@microsoft.com
     SUBJECT: Q119591

   mshelp@microsoft.com

Ordering an Article over the Phone and Having It Sent to a Fax Machine

To have an article sent to a fax machine, use the Microsoft FastTips System. Microsoft FastTips is available 24 hours a day, 7 days a week, from a touch-tone telephone. To order items from this article list, first note the five- to six-digit number of the Article ID shown for each item, and then follow these steps:

1. Dial the toll-free FastTips number:

         (800) 936-4100
   

2. When prompted, select the appropriate number for the product you are using (for example, for Microsoft Word, select 2).

3. When prompted, select the version of the product that you are using.

4. From the "FastTips Main Menu," select 1 to place a FastTips catalog order.

5. At the "to order items from your catalog" prompt, select 1.

6. When prompted with the "at the tone, enter the item ID number followed by the pound key" message, enter the Article ID number from the following list and press # (use the numbers following "Q," but do not include "Q").

         NOTE: You can order up to five items at a time.
   

7. When prompted, select the fax option and enter your three-digit area code and seven-digit fax number.

8. When you're finished ordering, hang up.

ARTICLE LISTING

ARTICLE ID ARTICLE TITLE

Q128051   Internet Assistant: Definition DFN Style Not Widely Supported
Q137667   IA: Document Views with HTML Tags Displayed
Q153360   HTML Document Displays Tags When Opened
Q155903   Error Inserting ActiveX Control
Q155948   Font Animation Lost After Saving to HTML Format

Q156818   OFF97: Internet Explorer 2.0 Required in Windows NT 3.51
Q157083   Word 97: Graphics Filters Installed During Typical Setup
Q157084   Word 97: Text Converters Installed in a Typical Setup
Q157086   Limitations of Converting from Word Format to HTML
Q157092   Supplemental Text Converters Available for Word 97

Q157098   General Information About Page Borders in Word 97
Q157121   Can't Remove Background Sound Object in HTML Document
Q157122   Double Buttons Creating New Template Based on Blank Web Page
Q157136   Clip Gallery Video Displays Control Bar Becomes Static as GIF
Q157224   Horizontal Rule and Other Web Elements Limited to 6.5 Inches

Q157226   Can't Use Back Forward Buttons After View HTML Source
Q157299   Where to Find Word 6.x or 7.x Commands and Features in Word 97
Q157307   OFF97: Back Button in Netscape Navigator Is Not Available
Q157353   OFF97: Show Office Toolbars Button may not be Available
Q157477   Word Features Not Available During Web Authoring

Q157478   What's new in Word 97
Q157547   Extra Images Created After Using Web Page Wizard
Q157639   Incorrect Hyperlink Error Inserting from Insert Field Dialog
Q157640   Insertion Point Disappears After Inserting Scrolling Text
Q157763   OFF97: Memory Problems When Hyperlinking Between Programs

Q157774   Word 97 Can't Open HTML Document with Nested Tables
Q157776   Horizontal Lines Display With Different Widths
Q157851   OFF97: Hyperlinks Do Not Use Browser-Defined Colors
Q158332   OFF97: Best of the Web Link Fails to Open Internet Site
Q158428   GP Fault Opening HTML File with Graphics After Installing Word

Q158467   Description of Options for Conversion Wizard
Q158481   Objects Stacked After Converting to Word 6.x/95 RTF Format
Q158689   Word 97: Self-Help and Online Support Options
Q159222   OFF97: Output Quality Problems Printing Drawing Objects
Q159282   OFF97: Shipped Graphics Filters and Their Limitations

Q159549   Different-Width Cells Display as Equal-Width Cells in Browser
Q159707   Office 97 Requires Internet Explorer 3.01
Q159771   OFF97: Contents of the Ofread8.txt Readme File
Q159778   OFF97: What Is Included in the Product Box?
Q159866   How to Set Table Width to Percentage of Browser Window

Q159924   Word 97: Contents of the Wdread8.txt Readme File
Q159940   General Information about Hyperlinks
Q159948   Word 97: General Information About Web Page Authoring
Q160022   Symbol Characters Change to Box Characters After Saving File
Q160555   OFF97: Error Adding Blank Web Page to Binder

Q160864   Word 97: Close All Doesn't Close Multiple HTML Documents
Q160977   Error Msg: Listnum Field In Table Causes Invalid Page Fault
Q161519   Table Column Width Changes When Opened As HTML
Q161631   How to Reset Word 97 MRU Lists


                        End of Article List