Word Documents Merged As Faxes Lose Character Formatting

ID: Q123311

The information in this article applies to:

• Microsoft Word for Windows, versions 6.0, 6.0a, 6.0c

SYMPTOMS

Documents mail merged to fax lose their original formatting (such as font, point size, and so forth) and print as plain, unformatted text.

CAUSE

You did not send the document as an attachment. As a result, all of the formatting is stripped from the document, and the document is faxed as plain, unformatted text.

RESOLUTION

To retain the formatting of your document, send the document as an attachment. To do this, first create your main document and attach your data document. Then, do the following:

1. From the Tools menu, choose Mail Merge.

2. Choose the Merge button.

3. In the Merge To list, select Electronic Fax.

4. Choose the Setup button.

5. In the Merge To Setup dialog box, select the "Send Document as an

   Attachment" check box.

7. Choose the Merge button.

KBCategory: kbatwork kbprint KBSubcategory: Additional reference words: 6.0 6.0a 6.0c winword print fax at work word6 atwork lose format formats formatting lost plain unformatted

Keywords          : kbprint
Version           : 6.0 6.0a 6.0c
Platform          : WINDOWS

Last Reviewed: March 16, 1999