Word for Windows in Office 4.2 May Not Display Correctly

ID: Q119298

The information in this article applies to:

• Microsoft Word for Windows, versions 6.0, 6.0a
• Microsoft Windows NT operating system version 3.1

SYMPTOMS

After installing Microsoft Office version 4.2 from a Windows NT Advanced Server 3.1 to a Windows NT 3.1 with the workstation setup option, the output of fonts and dialog boxes for Word 6.0 for Windows may appear incorrectly. For example, Word for Windows 6.0 may not display any fonts, and dialog boxes may exceed the boundaries of the screen. The output of other applications in the Office 4.2 suite are displayed correctly.

WORKAROUND

A temporary workaround for this problem is to delete the current user profile. However, the above behavior may occur again after a short period of time.

STATUS

Microsoft has confirmed this to be a problem in Windows NT and Windows NT Advanced Server version 3.1. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

KBCategory: kbenv KBSubcategory: Additional reference words: 3.10 6.0 6.0a winword officeinterop word6 winnt

Keywords          : kbinterop kbenv
Version           : 6.0 6.0a
Platform          : WINDOWS

Last Reviewed: June 4, 1998