DOCUMENT:Q139139 21-MAR-2001 [msnetwork] TITLE :Cannot Send E-mail to Address Containing Exclamation Point PRODUCT :The Microsoft Network PROD/VER::1.0,1.05,1.2,1.3,2.0,2.5,2.6 OPER/SYS: KEYWORDS:kbmsn ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - The Microsoft Network versions 1.0, 1.05, 1.2, 1.3, 2.0, 2.5, 2.6 ------------------------------------------------------------------------------- SYMPTOMS ======== When you send e-mail to an address that includes an exclamation point (!), you will receive a non-delivery message from the System Administrator stating Mailbox not available. For example, you would be unable to successfully send e-mail to the following address: tac!jms!smith@txttac.attmail.com CAUSE ===== The Microsoft Network does not allow an exclamation point as part of an e-mail address. An exclamation point indicates path information within the recipient's internal e-mail system and is not part of Internet e-mail syntax. RESOLUTION ========== When someone sends you an e-mail message, the message header contains that person's valid e-mail address. Use that e-mail address. Additional query words: 1.00 1.30 2.00 2.50 2.60 kbimu ====================================================================== Keywords : kbmsn Technology : kbMSNSearch kbMSN200 kbMSN130 kbMSN260 kbMSN105 kbMSN250 kbMSN120 Version : :1.0,1.05,1.2,1.3,2.0,2.5,2.6 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.