DOCUMENT:Q172459  16-JUN-2001  [msnetwork]
TITLE   :MSN Setup Continues to Detect McAfee VirusScan
PRODUCT :The Microsoft Network
PROD/VER:WINDOWS:2.0,2.5,2.51,2.52,2.6,95
OPER/SYS:
KEYWORDS:kb3rdparty kbsetup kbmsn

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - The Microsoft Network versions 2.0, 2.5, 2.51, 2.52, 2.6 
 - the operating system: Microsoft Windows 95 
-------------------------------------------------------------------------------

SYMPTOMS
========

During the system check performed during the installation of MSN, The Microsoft
Network, you may be prompted to close several memory-resident programs,
including McAfee VirusScan. After you use the taskbar icon to disable McAfee
VirusScan, MSN Setup reports that the program is still active.

RESOLUTION
==========

To avoid possible MSN installation problems, temporarily close McAfee VirusScan.
To do so, follow these steps:

1. Press CTRL+ALT+DELETE to open the Close Program dialog box.

2. Click Vshwin32, and then click End Task.

3. After you install MSN, restart Windows to reactivate McAfee VirusScan.

MORE INFORMATION
================

The third-party product discussed in this article is manufactured by a vendor
independent of Microsoft; we make no warranty, implied or otherwise, regarding
this product's performance or reliability.

Additional query words: 2.50 2.60

======================================================================
Keywords          : kb3rdparty kbsetup kbmsn 
Technology        : kbOSWin95 kbOSWinSearch kbMSNSearch kbMSN200 kbMSN252 kbMSN251 kbMSN260 kbMSN250
Version           : WINDOWS:2.0,2.5,2.51,2.52,2.6,95
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 2001.