DOCUMENT:Q174660 12-OCT-1999 [msnetwork] TITLE :Err Msg: Engct Caused Invalid Page Fault in Module Tcpconn.dll PRODUCT :The Microsoft Network PROD/VER:WINDOWS:1.0,1.2,1.3,2.0 OPER/SYS: KEYWORDS:kbenv kberrmsg ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - The Microsoft Network versions 1.0, 1.2, 1.3, 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you connect to MSN, The Microsoft Network, you may receive the following error message: Engct caused an invalid page fault in module tcpconn.dll. CAUSE ===== This behavior can occur if the Wsock32.dll file is damaged or is not the correct version. RESOLUTION ========== To resolve this issue, delete each copy of the Wsock32.dll file from your hard drive, and then extract a new copy of the Wsock32.dll file from your original Windows 95 disks or CD-ROM to the Windows\System folder. To do so, use the following steps: 1. Click Start, point to Find, and then click Files Or Folders. 2. In the Named box, type "wsock32.dll" (without quotation marks), and then click Find Now. 3. In the list of found files, right-click each Wsock32.dll file, and then click Delete. Continue until the list of found files is empty. 4. Close the Find: Files Named Wsock32.dll window. 5. Extract a new copy of the Wsock32.dll file from your original Windows 95 disks or CD-ROM to the Windows\System folder. The Wsock32.dll file is located in the Win95_11.cab cabinet file on the Windows 95 CD-ROM, in the Win95_18.cab cabinet file on the Windows 95 OEM Service Release 2 CD-ROM, in the Win95_12.cab cabinet file on disk 12 of the Windows 95 DMF format disks, and in the Win95_19.cab cabinet file on disk 19 of the Windows 95 non-DMF format disks. MORE INFORMATION ================ For more information about using the Extract tool, please see the Following article in the Microsoft Knowledge Base: Q129605 How to Extract Original Compressed Windows Files Additional query words: ====================================================================== Keywords : kbenv kberrmsg Technology : kbMSNSearch kbMSN200 kbMSN130 kbMSN120 Version : WINDOWS:1.0,1.2,1.3,2.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.