DOCUMENT:Q185072 07-AUG-2001 [msnetwork] TITLE :How to Configure Outlook 97 for Use with Multiple MSN Accounts PRODUCT :The Microsoft Network PROD/VER::2.5,2.51,2.52,2.6 OPER/SYS: KEYWORDS:kbmsnkbfaq ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - The Microsoft Network versions 2.5, 2.51, 2.52, 2.6 - Microsoft Outlook 97 ------------------------------------------------------------------------------- SUMMARY ======= This article describes how to configure Microsoft Outlook 97 for use with multiple accounts on MSN, The Microsoft Network. MORE INFORMATION ================ To configure Outlook 97 for use with multiple MSN accounts, there are three steps: 1. Configure Outlook for Use With MSN 2. Setting up Additional Mail Accounts on Outlook 3. Sending and Receiving Additional Mail Accounts Using Outlook Part 1: Configure Outlook for Use With MSN ------------------------------------------ To configure Outlook 97 for use with multiple MSN accounts, you need to install the Internet Mail Enhancement Patch (IMEP), and then migrate (or convert) each MSN account to the new Internet e-mail service. For information about how to install the Internet Mail Enhancement Patch, please see the following article in the Microsoft Knowledge Base: Q175880  How to Configure Outlook 97 for Use with MSN 2.5 or MSN 2.6 For additional information on mail migration (upgrading), please see the following article in the Microsoft Knowledge Base: Q176276  Frequently Asked Questions About Mail Migration on MSN Part 2: Setting up Additional Mail Accounts on Outlook ------------------------------------------------------ When you have installed IMEP and migrated each MSN account to the new Internet e-mail service, you can configure Outlook 97 to send and receive e-mail on multiple MSN accounts by first adding the MSN accounts to your Outlook client. To do this, follow these steps: 1. Start Outlook 97. 2. On the Tools menu, click Services. 3. On the Services tab, click Add. 4. In the Available Information Services box, click Internet E-Mail, and then click OK. 5. Click the General tab. 6. Type a name for the MSN account you want to configure Outlook 97 to send and receive e-mail on in the Mail Account box, type the name of the MSN account holder in the Name box, and then type the MSN e-mail address in the E-Mail Address box. 7. Click the Servers tab. 8. Type smtp.email.msn.com in the Outgoing Mail (SMTP) box, and then type pop3.email.msn.com in the Incoming Mail (POP3) box. NOTE: If you gain access to MSN through a third-party ISP or local area network (LAN)--including DSL, Cable modem, or Satellite connection-- type secure.smtp.email.msn.com in the Outgoing Mail (SMTP) box. 9. Click Log on using Secure Password Authentication. 10. Click the Connection tab, and then click I Connect Manually. 11. Click OK. 12. To configure Outlook 97 to send and receive e-mail on additional MSN accounts, repeat steps 3-11. When you finish adding MSN accounts, click OK, and then quit Outlook 97. Part 3: Sending and Receiving Additional Mail Accounts Using Outlook -------------------------------------------------------------------- 1. Start Outlook 97. If you have correctly configured Outlook 97 to connect automatically to MSN, the MSN Sign-In screen appears. Type the MSN Member ID and password for the account you want to send or receive e-mail on, and then click Connect. 2. On the Tools menu, click Check For New Mail On. 3. Locate the MSN account you want to send or receive e-mail on, and then click the check box for that account to select it. If the check box for any other MSN account is selected, click the check box for that account to clear it. 4. Click OK. If you are not already connected to MSN, the MSN Sign-In screen appears. Type the Member ID and password for the MSN account you selected, and then click Connect. 5. When you finish sending and receiving e-mail on the first account, quit Outlook 97 and all MSN-related programs, and then disconnect from MSN and exit Outlook 97. 6. To send and receive e-mail on other MSN accounts, repeat steps 1-5. Additional query words: msnet msnetwork microsoft-net m.s.n. email ====================================================================== Keywords : kbmsn kbfaq Technology : kbOutlookSearch kbMSNSearch kbOutlook97Search kbZNotKeyword3 kbMSN252 kbMSN251 kbMSN260 kbMSN250 Version : :2.5,2.51,2.52,2.6 Issue type : kbhowto kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.