DOCUMENT:Q281528  12-NOV-2001  [msnetwork]
TITLE   :Audio - Listening to the Radio Online
PRODUCT :The Microsoft Network
PROD/VER::1.0,2.0
OPER/SYS:
KEYWORDS:

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The information in this article applies to:

 - MSN Companion, versions 1.0, 2.0 
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SYMPTOMS
========

 - The customer wants to listen to the radio or music online.

CAUSE
=====

 - The customer wants to listen to the radio or music online.

RESOLUTION
==========

 - Inform the customer of the following issues:

 - The file or streaming audio must be in a format that MSN Companion can play
   back (any Windows Media format file will work).

 - Customers can find music or streaming radio at http://www.wndowsmedia.com.
   Here, customers can select the radio option, and choose from a wide variety
   of music to listen to.

 - Many sites on the Internet allow customers to listen to music or streaming
   radio. Advise customers that they can only listen to audio or video files
   that are in Windows Media Format.

 - If a customer is listening to music and does not touch the MSN Companion
   keyboard in a 10 minute period, then the device will prompt for a desire to
   remain online. If the customer does not select yes, MSN Companion disconnects
   from the Internet.

MORE INFORMATION
================


Additional query words: kbimu

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Keywords          :  
Technology        : _IKkbbogus kbMSNSearch kbMSNCompanion
Version           : :1.0,2.0
Issue type        : kbprb

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