DOCUMENT:Q301461 21-AUG-2001 [msnetwork] TITLE :Ad Rotator Does Not Connect Through a Proxy PRODUCT :The Microsoft Network PROD/VER::2.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - MSN Companion, version 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== The Ad Rotator in the bottom left hand corner of the screen does not link you to the correct site. CAUSE ===== This happens when you access the Internet through a broadband connection. The Ad Server uses the IP address of the proxy server, so you see the last advertisement sent through the proxy server, which is usually different. RESOLUTION ========== This issue only affects those users who access the Internet through a proxy server. This is a known issue and there is no resolution at the present time. Additional query words: kbimu, MSN Companion ====================================================================== Keywords : Technology : kbMSNSearch kbMSNCompanion Version : :2.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.