DOCUMENT:Q302426  20-JUN-2001  [msnetwork]
TITLE   :MSN Explorer May Stop Responding When Deleting Text From A Forwa
PRODUCT :The Microsoft Network
PROD/VER::6.1
OPER/SYS:
KEYWORDS:

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The information in this article applies to:

 - The Microsoft Network version 6.1 
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SUMMARY
=======

MSN Explorer may stop responding when you click the Forward button while reading
an e-mail message in MSN Explorer, select a portion of the text in the message,
and then press the DELETE key on the keyboard. This is a known issue.

MORE INFORMATION
================

You will be able to resolve this issue by downloading and installing either
Internet Explorer 5.5 (SP2) or Internet Explorer 6.0 (when these versions are
available). To check on the availability of Internet Explorer releases, go to
http://www.microsoft.com/windows/ie.

In the meantime, you can also forward the entire message without deleting any of
the text.

In addition, if you must forward the message with portions of the message
deleted, you can go to http://www.hotmail.com and forward the message from the
Hotmail Web site. This will allow you to delete text from the message without
experiencing the issues described above.

Additional query words: kbimu; MSN Explorer

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Keywords          :  
Technology        : kbMSNSearch kbMSN610 kbMSNExplorer
Version           : :6.1
Issue type        : kbhowto

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