DOCUMENT:Q302725 30-JUL-2001 [msnetwork] TITLE :"Must restart computer" Message When Signing In To MSN Explorer PRODUCT :The Microsoft Network PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== SYMPTOMS ======== When signing in to MSN Explorer, you may get a message telling you that you must restart your computer. You have the option to "Tell MSN" or "Don't Tell MSN". CAUSE ===== This is a known issue. RESOLUTION ========== Shut down MSN Explorer, restart your computer, and then re-start MSN Explorer. Note: If you click "Tell MSN" and cannot shut down MSN Explorer as a result, then choose option "Don't Tell MSN". Additional query words: kbimu; MSN Explorer ====================================================================== Keywords : Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.