ID: Q112682
5.00 WINDOWS kbsetup
The information in this article applies to:
When you set up Microsoft Excel version 5.0 for Windows, you may receive the error message:
Application Error
Call to Undefined Dynalink
If you receive this error message, the Setup program will terminate
after you choose the Close button.
This error may be caused by if you have an early version of the CTL3D.DLL file on your computer.
To work around this problem, do either of the following:
a. Use File Manager to search for all instances of CTL3D.DLL on your
hard disk.
b. Delete or rename earlier versions of the file.
c. Restart Microsoft Windows, and attempt the installation again.
-or-
The Setup program included with Microsoft Excel uses the CTL3D.DLL dynamic link library when displaying certain dialog boxes. If the CTL3D.DLL file is not located on your computer, Microsoft Excel Setup will install a version of the file on your hard drive.
If an earlier version of CTL3D.DLL is already present on your hard drive and is being used by another program that is running or that was run earlier in this Windows session, the old CTL3D.DLL file may not be compatible with Microsoft Excel Setup. If this is the case, the "Application Error -- Call to Undefined Dynalink" error message will appear and the Setup program will be terminated.
KBCategory: kbsetup KBSubcategory:
Additional reference words: 5.00
Version : 5.00
Platform : WINDOWS
Last Reviewed: September 14, 1996