DOCUMENT:Q306201 20-AUG-2001 [msnetwork] TITLE :Contact Added To Hotmail Address Book Appears As Messenger Conta PRODUCT :The Microsoft Network PROD/VER::6.0,6.1 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - The Microsoft Network versions 6.0, 6.1 ------------------------------------------------------------------------------- SYMPTOMS ======== You sign in to MSN Messenger. Once signed in, you go to http://www.hotmail.com and sign in using a different account than the one you used to signed in to MSN Messenger. At the Hotmail Web site, you click the Address Book tab. You click the Create New button to create a new contact in the Address Book. You complete the information on the form that appears, and you specify a valid Hotmail.com or MSN.com address in the Address box. You click the OK button at the bottom of the page. The contact is added to the Address Book of the account you used to sign in to the Hotmail Web site. However, the account will also be added as a contact in the contact list of the account you used to sign in to MSN Messenger. CAUSE ===== This is a known issue. RESOLUTION ========== This issue will be resolved in a future release of MSN Messenger. If you do not want the contact in your MSN Messenger contact list, you can delete the entry by selecting the contact in the Messenger window, clicking File on the top menu, then clicking Delete Contact. Additional query words: kbimu; MSN Explorer ====================================================================== Keywords : Technology : kbMSNSearch kbMSN600 kbMSN610 Version : :6.0,6.1 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.