DOCUMENT:Q104504 30-JUL-2001 [lanman] TITLE :WFWG Asynchronous Close Leads to Freeze of OS/2 LAN Man Server PRODUCT :Microsoft LAN Manager PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== SYMPTOMS ======== An OS/2 LAN Manager server can freeze or stop responding during high stress situations if it receives an asynchronous "close" request from a Windows for Workgroups workstation immediately followed by another request on the same file from the same machine. All network activity can cease as well as all keyboard/mouse access to the console. CAUSE ===== In certain instances Windows for Workgroups does not wait for a response from an SMBClose request to the server. This normally is not a problem, but if the Close has not finished and another operation (open, delete or rename) is requested on the same file, the OS/2 LAN Manager server may freeze as it attempts to perform both operations on the file "at the same time." RESOLUTION ========== Windows for Workgroups version 3.11 addresses this issue. The Windows for Workgroups development team has also created a site specific fix to version 3.1 for those sites where upgrading is not an option. Additional query words: wfw wfwg 2.20 snoball vredir 2.2 ====================================================================== Keywords : ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.