DOCUMENT:Q128470  26-APR-2002  [pcmail]
TITLE   :PROFS: Err Msg: PWABFUP Unable to Spool PUNCH to MSCAL...
PRODUCT :Microsoft Mail For PC Networks
PROD/VER::3.4a
OPER/SYS:
KEYWORDS:kbfile

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Mail Host Access for IBM PROFS and OfficeVision, version 3.4a 
-------------------------------------------------------------------------------


SYMPTOMS
========

You are running the Microsoft Mail Gateway to PROFS Host Access and an incident
report is sent to the "inform id" defined in "pwainit data." The first two lines
of the incident report are:

   Incident report xx/xx/xx xx:xx:xx
   PWABFUP Unable to spool PUNCH to MSCAL M RC=3D1003

CAUSE
=====

PWAFSCSI EXEC did not release STEM variable prior to calling PWACKCSI EXEC.
There were three sets of local arrays (called STEM variables in REXX) which
contained lines of attachments, message body and addressing information related
to currently processed mail item from mailbag. Those variables took significant
memory space.

RESOLUTION
==========

ONE LINE added to the program to free up memory:

   DROP ATT_TEXT. MSG_TEXT. MESSAGE_TO,

Added prior to calling PWACKCSI EXEC which is responsible for processing of mail
item.

New PWAFSCSI.XEC built to fix logic errors in code.

STATUS
======

Microsoft has confirmed this to be a problem in version 3.4 of Microsoft Mail
Gateway to PROFS and OfficeVision. This problem was corrected in version 3.4.041
of PWAFSCSI.XEC.

You can find PWAFSCSI.EXE
(http://support.microsoft.com/download/support/mslfiles/PWAFSCSI.EXE,), a
self-extracting file, on the following services:

 - Microsoft's World Wide Web Site on the Internet

   On the www.microsoft.com home page, click the Support icon.
   Click Knowledge Base, and select the product.
   Enter kbfile PWAFSCSI.EXE, and click GO!
   Open the article, and click the button to download the file.

 - Internet (anonymous FTP)

   ftp ftp.microsoft.com
   Change to the Softlib/Mslfiles folder.
   Get PWAFSCSI.EXE

 - The Microsoft Network

   On the Edit menu, click Go To, and then click Other Location.
   Type "mssupport" (without the quotation marks).
   Double-click the MS Software Library icon.
   Find the appropriate product area.
   Locate and Download PWAFSCSI.EXE.


For additional information about downloading, please see the following article in
the Microsoft Knowledge Base:

   Q119591 How to Obtain Microsoft Support Files from Online Services


Additional query words:

======================================================================
Keywords          : kbfile 
Technology        : kbMailSearch kbZNotKeyword3 kbMailGateIBMPROFS340a
Version           : :3.4a

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 2002.