DOCUMENT:Q163634  12-SEP-1999  [schedplus]
TITLE   :XCLN: Can't Synchronize Microsoft Schedule+ File if Offline
PRODUCT :Microsoft Schedule+ for Windows
PROD/VER:WINDOWS:4.0,7.0
OPER/SYS:
KEYWORDS:kbusage

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Schedule+ for Windows, version 7.0 
 - Microsoft Exchange Windows 95/98 client, version 4.0 
 - Microsoft Exchange Windows NT client, version 4.0 
 - Microsoft Exchange Windows 3.x client, version 4.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you attempt to synchronize your local schedule file with the server file,
you receive the following error message:

   Your schedule may have been only partially synchronized. Try again later. An
   unknown error occurred.

CAUSE
=====

This error occurs when any of the following are true:

 - You start Microsoft Schedule+ while you are not connected to your network.

   -or-

 - You start the Microsoft Exchange client while you are not connected to your
   network.

   -or-

 - You are experiencing network problems or problems with the Microsoft Exchange
   Server.

RESOLUTION
==========

To correct this problem if you are not logged on to the network, do the
following in Microsoft Schedule+:

1. On the File menu, click Exit and Log Off.

2. Log on to your network.

3. Start Microsoft Schedule+

You can now synchronize the local file with the server file.

NOTE: If you are not physically connected to a network, you must establish a
persistent (async) connection before you attempt to start Microsoft Schedule+
online. You can establish a persistent connection using Shivaremote for Windows
3.1 or Windows for Workgroups 3.x, RNA for Windows 95 or RAS for Windows NT.
Once you establish the remote connection,, start Microsoft Schedule+ and then
synchronize the local file with the server file.

If you are receiving this error because of network problems, contact your network
administrator.


Additional query words:

======================================================================
Keywords          : kbusage 
Technology        : kbExchangeSearch kbExchange400 kbExchangeClientSearch kbZNotKeyword kbZNotKeyword2 kbScheduleSearch kbSchedule700 kbZNotKeyword3 kbExchange400NT kbExchange400Win95
Version           : WINDOWS:4.0,7.0
Hardware          : x86

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1999.