DOCUMENT:Q169688 23-DEC-1999 [exchange] TITLE :XADM: Admin Unescapes Invalid X.400 Characters in DDA Fields PRODUCT :Microsoft Exchange PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS:kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== After you add a new custom recipient using the Admin utility, invalid X.400 characters may be displayed when you view the newly added address. CAUSE ===== X.400 addresses have a limited set of characters that are valid. When you use the Admin.exe tool to add a custom recipient X.400 address, and the X.400 address is to include a DDA value with invalid X.400 characters, the invalid X.400 characters are to be entered as an escape sequence (as defined by RFC98). The invalid character is represented by its decimal value enclosed in parentheses. For example, to enter a DDA value of "UserA & UserB", you would actually enter "UserA (038) UserB". If you look at the DDA value after you save the new address, the DDA value is incorrectly displayed as "UserA & UserB". It should be displayed as entered, that is, "UserA (038) UserB". WORKAROUND ========== There is no workaround. The issue is cosmetic. Internally, the string is stored correctly, with the invalid X.400 character in the escaped format. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 4.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base: " SERVPACK " (without the quotation marks) Additional query words: ====================================================================== Keywords : kbusage Technology : kbExchangeSearch kbExchange400 kbZNotKeyword2 Version : winnt:4.0 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.