DOCUMENT:Q169695 13-MAY-1999 [exchange] TITLE :XCON: Invalid Originator Address When Sending to X.400 PRODUCT :Microsoft Exchange PROD/VER:4.0 OPER/SYS: KEYWORDS:kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you send a message from Microsoft Mail through Microsoft Exchange Server 4.0 to an address on an X.400 messaging system, a reply to this message may not be possible. This occurs if you (the Microsoft Mail user) are not a Custom Recipient on the Microsoft Exchange Server, which can happen if, for example, directory synchronization is not yet finished. CAUSE ===== The message will arrive at the remote X.400 system with an invalid X.400 originator address in the message header fields. The X.400 address will only contain a DDA Type and a DDA Value, which contains the Microsoft Mail Address. For example: DDA Type=MS;DDA Value=Net/PO/User This address is invalid because mandatory parts are missing. A valid address looks like this: C=Country;A=Admin;P=Private;O=Org;DDA Type=MS;DDA Value=Net/PO/User STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 4.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K ====================================================================== Keywords : kbusage Technology : kbExchangeSearch kbExchange400 kbZNotKeyword2 Version : 4.0 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.