DOCUMENT:Q173776  30-DEC-2000  [exchange]
TITLE   :XADM: Custom Recipients Cannot Be Accessed via IMAP or POP3
PRODUCT :Microsoft Exchange
PROD/VER::5.0,5.0 SP1,5.0 SP2,5.5,5.5 SP1,5.5 SP2
OPER/SYS:
KEYWORDS:kbusage

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The information in this article applies to:

 - Microsoft Exchange Server, versions 5.0, 5.0 SP1, 5.0 SP2, 5.5, 5.5 SP1, 5.5 SP2 
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SYMPTOMS
========

The following events may be logged in the Microsoft Windows NT Application Event
Log during an attempt to log on to a custom recipient from an IMAP client:

   Event ID: 1023

   Source: MSExchangeIS Private

   Type: Failure Audit

   Category: Logons

   Description:  DOMAIN\username was validated as

   /o=OrgName/ou=SiteName/cn=Recipients/cn=mailboxname but was unable to

   log on to /o=OrgName/ou=SiteName/cn=Recipients/cn=mailboxname.

   Event ID: 13003

   Source: MSExchange IMAP4

   Type: Error

   Category: Authentication

   Description: Logon attempt from 1.1.1.1 to username/mailboxname has failed:

   EcDoPrivateLogon() call failed with error Logon failure.

   Event ID: 11202

   Source: MSExchange IMAP4

   Type: Success Audit

   Category: Authentication

   Description: An IMAP4 client 1.1.1.1 successfully logged on to the mailbox username/mailboxname.

This last event is only logged if Diagnostics Logging for the Authentication
category is set to at least minimum.

The following event may be logged in the Application Event Log during an attempt
to log on to a custom recipient from a POP3 client:

   Event ID: 13003

   Source: MSExchange POP3

   Type: Error

   Category: Authentication

   Logon attempt from 1.1.1.1 to username/mailboxname has failed:

   EcGetMailboxDN() call failed with error. The requested mailbox is not

   available on this server.

CAUSE
=====

A custom recipient object on a Microsoft Exchange Server computer does not have
a physical mailbox associated with it. Therefore, it is not possible for a POP3
or IMAP client to access a custom recipient object on a Microsoft Exchange
Server computer. This behavior is by design.

MORE INFORMATION
================

None of the protocols listed on the Protocols tab of a custom recipient object
can be used to access a custom recipient.

Additional query words:

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Keywords          : kbusage 
Technology        : kbExchangeSearch kbExchange500 kbExchange550 kbZNotKeyword2 kbExchange500SP1 kbExchange500SP2 kbExchange550SP1 kbExchange550SP2
Version           : :5.0,5.0 SP1,5.0 SP2,5.5,5.5 SP1,5.5 SP2

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