DOCUMENT:Q183590 08-APR-1999 [exchange] TITLE :XFOR: Memory Error Encountered in Migration Wizard for cc:Mail PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:5.0,5.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 5.0, 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use the Microsoft Exchange Migration Wizard for Lotus cc:Mail, the following error message may be displayed: Memory error encountered CAUSE ===== The cc:Mail Import.exe and Export.exe files are the wrong version. This error will occur if the OS/2 version of Import.exe and Export.exe is found in the Winnt system path. RESOLUTION ========== Ensure the correct DOS version of Import.exe and Export.exe are being used and in the correct system path location. To determine which version of cc:Mail Import.exe or Export.exe is being used, perform the following steps: 1. Open a WinNT command prompt. 2. Change the directory to the location of the Import and Export files within the Winnt subdirectory. 3. Type "Import" or "Export" (without quotes). OS/2 Import.exe will display Import2 OS/2 Export.exe will display Export2 DOS Import.exe will display Import DOS Export.exe will display Export ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange500 kbExchange550 kbZNotKeyword2 Version : WINDOWS:5.0,5.5 Hardware : x86 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.