DOCUMENT:Q183825 12-SEP-1999 [schedplus] TITLE :XCLN: GPF Viewing Multiple Schedules, Leaving Schedule+ Running PRODUCT :Microsoft Schedule+ for Windows PROD/VER:WINDOWS:7.0a; winnt:4.0 OPER/SYS: KEYWORDS:kbdta ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Schedule+ for Windows, version 7.0a - Microsoft Exchange Server, version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== You may receive a general protection fault (GPF) error in Microsoft Schedule+. CAUSE ===== This problem typically occurs when you use Schedule+ to view multiple schedules at the same time, or when you leave Schedule+ running for a long period of time. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Schedule+ for Windows version 7.0a. A supported fix is now available, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information. Additional query words: hang hung crash crashed locks locked frozen freezes crashing quit quits stopped crashes auto lockup freeze break won't respond waiting near memory stops responding hangs lock up fail ====================================================================== Keywords : kbdta Technology : kbExchangeSearch kbExchange400 kbZNotKeyword2 kbScheduleSearch kbSchedule700a Version : WINDOWS:7.0a; winnt:4.0 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.