DOCUMENT:Q185847  12-APR-1999  [exchange]
TITLE   :XFOR: Message Conversion Fails If Fixed Font Setting Is Enabled
PRODUCT :Microsoft Exchange
PROD/VER:WINDOWS:5.0,5.5
OPER/SYS:
KEYWORDS:

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The information in this article applies to:

 - Microsoft Exchange Server, versions 5.0, 5.5 
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SYMPTOMS
========

If the Internet Mail Connector or Internet Mail Service is configured so that
all inbound messages are displayed in a fixed-width font, the Microsoft Exchange
Server computer may be unable to verify the full fidelity of some messages sent
through the Internet Mail Connector or Internet Mail Service. After the message
is converted to Hypertext Markup Language (HTML), it may contain extra <FONT
Face=Courier> tags.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.0.


A supported fix is now available, but has not been fully regression-tested and
should be applied only to systems experiencing this specific problem. Unless you
are severely impacted by this specific problem, Microsoft recommends that you
wait for the next Service Pack that contains this fix. Contact Microsoft
Technical Support for more information.

This fix has been posted to the following Internet location:

   ftp://ftp.microsoft.com/bussys/exchange/exchange-public/fixes/Eng/Exchg5.0/Post-SP2-STORE/


Microsoft has confirmed this to be a problem in Microsoft Exchange Server version
5.5. This problem has been corrected in the latest U.S. service pack for
Microsoft Exchange Server version 5.5. For information on obtaining the service
pack, query on the following word in the Microsoft Knowledge Base (without the
spaces):

   S E R V P A C K


Additional query words: imc ims round trip roundtrip rich text format rtf inbound

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Keywords          :  
Technology        : kbExchangeSearch kbExchange500 kbExchange550 kbZNotKeyword2
Version           : WINDOWS:5.0,5.5
Issue type        : kbbug
Solution Type     : kbfix

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